This is horrendously annoying and I'm getting consistent feedback from my staff this this is 100% annoying. Now, the unread count of bulk email is showing on a singular "Inbox" so you don't know if those are more urgent unreads or not! Secondly, focused and other division of one inbox now causes my desktop and my phone to notify me on EVERY bulk message. The unread messages count on the outlook left sidebar showed two counts, one for inbox, one for clutter. More specifically why- When Outlook previously separated bulk email to the clutter folder, that folder collected messages that you could check occasionally to catch up. Two reasons why: 1) nuisance notifications and 2) unuseful unread email counts.
#O365 AND OUTLOOK FOR MAC INBOX SHOWS WRONG MESSAGE COUNT UPDATE#
lesser importance bulk email) IMO this update from Microsoft was a step BACKWARDS. While I like the separation of emails concept (important vs. This focused inbox update has been rolling out on automatic updates to all of our workstations. If you don't want to use it, you can turn the Focused Inbox off. At the the very top of the list you'll see the From name of new messages in the group you aren't viewing. To use, click the Focused or Other tab at the top of the message list to switch between focused and other. Outlook desktop has a Focused button on the ribbon and in the menu to the right of the Focused/Other tabs that toggles Focused Inbox off and on.įor more information and additional screenshots, see Turn off Focused Inbox in Outlook desktop Click the Gear icon, Options, Layout, Focused Inbox.
You can turn it off in Outlook on the web's Options too. You can turn Focused Inbox off (or on) in Outlook on the web from the Inbox - click on the Filter menu and deselect Show Focused Inbox at the bottom of the menu. Turn off Focused Inbox in Outlook on the web You can choose to move just the selected message or all messages from that sender or thread. Focused Inbox or use the Move to button in the bar. If Outlook filters messages wrong, either right-click on the message and choose Move to. If there are new items in tab that is not selected, the first line of the message list will tell you have many new messages there are and include some of the senders names.Īs you can see in this screenshot, the selected tab ( Focused) is very lightly bolded. This is a repeatable fix, but only time will tell if it comes back.When the Focused Inbox filter is enabled, you'll see two tabs at the top of the message list, named Focused and Other. I keep that one disabled since it got installed byĪnother program and I don't need it. I turned each Add-In back on until I found the one that erased the unread count. I disabled ALL the Add-Ins, restarted and the Inbox (and other folders) started showing correct unread count. Starting in safe mode shows the correct number of unread emails I also use the Exchange account on my iOS iPhone 5S. Running outlook.exe /cleanviews as suggested by some does not workĭisabling cached exchange mode shows the correct number of unread emails Going into OWA shows correct unread count, but as suggested by some does not fix Outlook 2013 Under When email is received, select Sort messages into Focused and Other. Select Settings > Display settings > Focused Inbox. Instructions for classic Outlook on the web.
Right click/Properties on Inbox folder shows no counts whether unread or total is selectedĬlicking Unread at the top does not yield any additional messages on server Select Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focused tab. When Outlook 2013 starts they show briefly in the folder pane then disappear. Unread emails in inbox do not show in the count.
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